What is an itinerary
This is a trip planner, which allows you to design your trip as you want it. You can add destinations, edit the number of days at each destination, move things around. You can choose what to include in the program from our inventory or you can add your own reservations. It’s up to you!
What’s included and what’s not
Everything that is listed in the itinerary is included. You are welcome to choose which services you want to book with us and which services you will book yourself. The total price on the itinerary will show the price of all services that you added from our inventory. The price of services that you are arranging somewhere else is not included in the total.
Flights and transportation
International flights are not included, but all transportation between destinations on the itinerary is included if you have selected our transport connections. For example, if you see a train connection on the itinerary it is included in the price. In general, everything you see on the itinerary is included in the price (unless you added your own inventory).
Hotels
If you selected our hotels, they are included. In the case of experiences, there are free and paid experiences. When adding experiences to the program, you decide what to add, simply tickets or a professional guide. You can also create your own list of top things to do and do them on your own.
How to book
When you have finished putting together your perfect trip, you can click the Book button on top of the page, and complete your booking. Depending on how far in advance you are booking, we will ask you to pay a deposit or full payment.
How to change your plans after booking
If you would like to modify your itinerary after you booked it, you can do that by creating a new trip version by clicking Unlock button. Our system will create a new version of your trip, transfer all paid balance (if any) and open this new version for editing. Please note, there is a cut-off period for modifications, typically 30 days before the beginning of the trip. If there are supplier cancelation fees arising from your modifications, we will do our best to minimize them, but ultimately you will be responsible for paying them.
If you have any questions, we are happy to assist you. Please send an email to [email protected] and we will respond within one business day or less.
